PROSTAFF – Swiss IT und Data Science Recruitment & HR-Services

PROSTAFF vermittelt und besetzt Informatik- und Data Science Projekte in der Schweiz mit Freiberuflern, Freelancern, Contractors und temporären Mitarbeitern.

PROSTAFF recruits for IT and data science projects in Switzerland, staffing them sustainably and competently with self-employed professionals, freelancers, contractors and temporary workers.

Aktuelle IT und Data Science Contracting Jobs

Donnerstag, 20. Dezember 2018

IT Service Level and Service Portfolio Manager (#18170)

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On behalf of our client we are looking for a IT Service Level and Service Portfolio Manager.IT Service Level manager is a strategic and tactical role within our customer's global IT. It shall ensure that the IT service portfolio and the service catalogue is managed for a global shared service IT. Your Responsibilities:
  • Manage the service portfolio and the service catalogue on a global and regional level
  • Support Service Strategy, Service Design and Service Pricing 
  • Define services, service and operational level agreements and their underpinning contracts
  • Manage the technical and economical influence of demands for current and future IT 
  • Manage the cost distribution mechanisms for services
  • Define and align IT service recharges and support the budgeting process
  • Be an interface to Finance Department, IT capacity management and IT strategy function 


You have the following skills and experience:
  • Min. 3 years in similar position as a Service Level and Service Portfolio Manager
  • Experience in ServiceNow appreciated
  • Strong quality attitude 
  • Strong analytical, planning and problem solving skills 
  • Ability to work and succeed in a dynamic and multi-cultural matrix organization
  • Willingness to travel worldwide
  • Fluent command of oral and written English as the corporate language; knowledge of German or any other language would be an advantage

Location: Zurich Unterland

Start date: asap
Workload: 100%
Project duration: 3MM+

Contact person:
Interested? Frau Chantal Meyer looks forward to receiving your application. Apply now!

PROSTAFF Schweiz Llc. - Europa-Strasse 17 - CH-8152 Glattbrugg
+41 44 810 90 90 -